We will give you a specific time and date when we will arrive to do the work, and you can be sure that we will be punctual. If anything happens to delay our arrival you will be notified immediately.
We use tarps and screens to ensure that falling debris is controlled and able to be thoroughly cleaned up. We will protect your landscaping and plants with tarps secured to the roof line, and with ground covers. We will even use overturned buckets to shield smaller plants from damage.
Our crew will wear shirts at all times, and there will not be any loud music playing.You can expect to be treated with courtesy and respect at all times by everyone associated with our company.
We make sure to protect our customers by carrying 1,000,000 million dollar General Liability Insurance. In the very unlikely event that anything is damaged during the course of installation, it will be professionally repaired. Furthermore, our crew is bonded. This is a very expensive form of home owner protection, although it isn't required by state law, many of our higher priced competitors don't even carry this protection. As a result, if any of our employees are injured or steal from you while on your property, they can't file a claim against your homeowner’s insurance policy. We have protections established to give you peace of mind. You are protected when you choose Town & Country Renovations.
We will thoroughly clean your property of all job related debris with our company trailer, which means you won’t have a heavy dumpster taking up parking space or potentially damaging the surface of your driveway or lawn. At the end of the job, we meticulously collect all nails with powerful magnetic sweepers. Once cleanup is complete, our Customer Care Representative will buy back from you every nail you find on your property for the price of $1.00 each, and that’s a guarantee we put in writing.
Our Customer Care Representative will do a walk through with you at the completion of the job and ensure that you are totally satisfied with the project before collecting the final payment. Even after final payment is received and the job is done, we are always available for any questions or concerns that may arise. We pride ourselves on service after the sale.
Want to learn more about Town and Country Renovations? Contact us today or check out the rest of our site to find out who we are, who is on our team, read customer testimonials and view pics of our work, and talk to us about the services we offer to homes throughout Central PA.
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